1. Overview
At ArsiiTechX, we value customer satisfaction and aim to provide high-quality gadgets such as mice, keyboards, and other electronic accessories. This policy explains how returns and refunds are handled.
2. No Order Cancellation Policy
Once an order is placed and confirmed, it cannot be canceled under any circumstances.
- Please review your order carefully before completing your purchase.
- This includes incorrect orders, change of mind, or accidental purchases.
- Once processed, all orders are considered final.
3. Return Eligibility
You may request a return only if:
- The item is defective or damaged upon delivery
- You received the wrong product
- The item is unused and in original condition with packaging intact
- The return request is made within [7โ14 days] of delivery
4. Non-Returnable Items
We do not accept returns for:
- Products damaged due to misuse or improper handling
- Items missing original packaging or accessories
- Clearance or sale items (if marked non-returnable)
- Items used or altered after delivery
5. Return Process
To request a return:
- Contact us at [Your Email] or [Your Phone Number]
- Provide your order details and reason for return
- Wait for approval and return instructions
- Ship the item back to our address
Return shipping costs may be the responsibility of the customer unless the issue is due to our mistake.
6. Refund Policy
After we receive and inspect the returned item:
- Approved refunds will be processed within [5โ10 business days]
- Refunds will be issued to the original payment method
- Shipping charges are non-refundable unless the return is due to our error
7. Replacement Policy
We may offer replacements instead of refunds for:
- Defective products
- Damaged goods
- Wrong items delivered
Replacement will be shipped after inspection and approval.
8. Late or Missing Refunds
If you havenโt received your refund:
- Check your bank account again
- Contact your payment provider
- Then contact us at [Your Email]
9. Contact Us
If you have any questions about this policy:
Email: support@arsiitechx.com
Phone: +92 347 4077976